Privacy & Terms.

What we collect. When you use our contact or catering form we collect the name, email, phone (if given) and event details you provide. That’s it — we don’t track you across the web and we don’t buy or sell data.

How we use it. Solely to reply to your enquiry and, for catering, to plan and deliver your event. We never add you to a mailing list from these forms — our flavour-drop newsletter is a separate, explicit opt-in.

Who can see it. Only the Maraş team handling your enquiry. We don’t share your details with third parties except where strictly needed to run an event you’ve booked (for example a venue), and never for marketing.

Your rights. You can ask us to show, correct or delete the information we hold about you at any time. Email hello@maras.example.com and we’ll action it within 30 days.

Cookies. This site uses only essential cookies needed to load and display pages. We do not run third-party advertising or analytics trackers.

The basics.By using this website you agree to these terms. We’re Maraş Dondurmacılık A.Ş., based in İstanbul, Türkiye.

Content.All copy, photography, branding and the Maraş name are ours. Please don’t reuse them commercially without written permission. Prices, flavours and hours shown here are indicative and may change without notice.

Orders & pre-orders. Pre-order and pint requests are confirmed only once we reply in writing. Seasonal flavours are limited and sell out; we’ll always offer an alternative where we can.

Catering. Catering bookings are governed by the written quote and agreement we send you, including deposit, cancellation and travel terms. Nothing on this page overrides that agreement.

Allergens. Our products contain milk and are made with mastic and salep, and may contain traces of tree nuts. If you have an allergy, please ask in store or in your enquiry — full allergen and nutrition information is available on request.

Questions? Reach us any time via the contact page.